Returns, Repairs, and Warranty Claims

General Inquiries, repairs, warranty claims
hallerbackgamecalls@outlook.com

423-742-0275

We stand behind our products 100% and all of our calls are backed by our Lifetime Warranty. This guarantee covers defects in materials, quality, and workmanship for as long as you own the call. We will repair or replace the call or its components at our discretion and get your call back in the field as fast as possible. Contact us at 423-742-0275 or send us an email at Hallerbackgamecalls@outlook.com

We know firsthand how important it is to have dependable hunting gear, which is why we build our calls from the best materials available. Each call is designed to stand up to the abuse that only hunters can inflict on their gear. We warranty our calls against defects in workmanship that inhibit the performance and normal operation of the call. However, there are a few conditions not covered under the Lifetime Warranty, including: lost calls or call parts, damage due to modification of the call or its components, damage inflicted by neglect, using the call as target practice from a missed opportunity, and exposure to unnatural hazards such as heaters in your blind or leaving your calls in your truck during the heat of summer.. This allows you to be able to pass your HBGC on to the next generations. Contact us for repair pricing.

Returns are accepted, but only in the same condition as the call was sent out from the shop. We accept returns for defective products that are a quality issue for warranty work. We do not accept exchanges.